Help Centre

Frequently Asked Questions

Everything you need to know about our managed website subscriptions. Can't find your answer? Contact us.

About the Service

We build and maintain your website or web app. Your monthly subscription covers hosting, security, updates, and our ongoing support. You get a custom website without the technical overhead.

With Wix or Squarespace you build it yourself using templates. With us, we build a custom site for you and manage everything — updates, security, performance. You never need to log in to fix anything.

None whatsoever. We handle everything technical. You just tell us what you want and we deliver it.

Pricing & Setup

The setup fee is a one-time payment that covers the initial design, development, and launch of your website. Your monthly subscription then covers ongoing hosting, maintenance, and support.

Your subscription covers hosting on the Internet Computer, SSL security, monthly maintenance and updates, email notifications, and the revision allowance for your chosen tier.

Yes, you can upgrade or downgrade your plan at any time. Contact us and we'll adjust your subscription.

A revision is any change you want made to your website — updating text, changing images, adding a section, tweaking the design. Your plan includes a set number per month.

Going Live

Most websites are live within 2–4 weeks of onboarding. Complex applications may take longer. We'll give you a clear timeline at the quote stage.

After you confirm your quote, we gather your content, branding, and requirements. We design and build your site, get your approval, and launch it.

Billing & Cancellation

Yes. You can cancel at any time. We require 30 days notice. After cancellation, your website will remain live until the end of the billing period.

All public pricing is shown in USD. If you need TTD pricing for quotes and invoicing, your account manager can provide TTD-denominated quotes.

Still have questions?

Our team is happy to help. Reach out and we'll get back to you promptly.

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